Enterprise VICIdial Hosting

HostedVICIdial—Managed,Fast,AlwaysOn

Enterprise VICIdial hosting, expert installation, and 24/7 support — so your agents dial while we handle the servers.

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99.9% uptime SLA
vicidial.hostedvicidial.com
Active Agents 42
Calls/Hour 1,284
Drop Rate 0.8%
0%
Uptime SLA
0+
VICIdial Deployments
0/7
Expert Support
0m
Setup Time
The Problem

Running VICIdial shouldn't require a sysadmin.

VICIdial is the most powerful open-source predictive dialer on earth — but self-hosting it is a part-time job. Asterisk, MySQL replication, SIP firewalls, kernel tuning, nightly backups… one miss and your call center goes dark.

We've installed and hosted 500+ VICIdial deployments. Skip the learning curve. Get a hardened, monitored, fully-managed VICIdial with expert humans on call.

Sound familiar?

  • Servers crashing at 8am when agents log in
  • Days lost to troubleshooting Asterisk and MySQL
  • No one on the team who actually knows VICIdial
  • Paying a freelancer $150/hr to patch things monthly
We make all of that somebody else's problem. Get your free quote.

Everything Your Call Center Needs

From hosted VICIdial to expert installation and 24/7 support — one partner handles the whole VICIdial stack.

Hosted VICIdial

Fully managed VICIdial servers with 99.9% uptime. Agents log in, we handle everything else.

VICIdial Installation

Expert VICIdial installation on your own server. Production-ready in 24 hours.

VICIdial Support

Ongoing monitoring, patching, and 24/7 expert VICIdial support for your team.

VICIdial Configuration

Campaign setup, list loading, IVR trees, and custom dial plans built for your workflow.

Managed Updates

We patch, upgrade, and harden your VICIdial installation so you never fall behind.

SIP Trunk Integration

Bring your own carrier or we help you choose one — full SIP trunk integration included.
Managed Infrastructure

Hardened servers. 99.9% uptime. No surprises.

Every hosted VICIdial cluster runs on monitored enterprise-grade infrastructure with automated backups, intrusion detection, and geographic redundancy options.

We patch at 3am so your agents never see it. Our hosted VICIdial plans include full infrastructure management.

  • 99.9%
    Uptime SLA
  • <50ms
    Agent latency
  • 24/7
    Monitoring
  • Nightly
    Backups
  1. 01 Discovery call — we scope agents, carriers, and integrations
  2. 02 Server provisioning and VICIdial installation
  3. 03 Campaign, IVR, and carrier configuration
  4. 04 Agent training and go-live support
Expert Installation

From discovery to dialing in 24 hours.

Our VICIdial installation service follows a proven 4-step process. You don't touch a config file. We hand you a production-ready system.

Bring your own carrier, your own CRM, your own compliance rules. We adapt to your stack.

24/7 Support

Real engineers. Real phone numbers.

VICIdial problems don't wait for business hours. Our VICIdial support team is on call 24/7 — no Tier-1 script readers, just engineers who actually know the platform.

Average response time on critical tickets: under 8 minutes.

Response times Live
Critical (P1)< 8 min
High (P2)< 30 min
Normal< 4 hr
Feature requestNext business day

Built for Every Kind of Call Center

Whether you dial 50 or 5,000 calls an hour, hosted VICIdial adapts to your industry.

Insurance Agencies

Auto, home, life, and Medicare dial teams.

VICIdial for Insurance Agencies

Collections Agencies

Compliant outbound and dispositioning at scale.

VICIdial for Collections Agencies

Real Estate Teams

Cold outreach and lead follow-up for brokerages.

VICIdial for Real Estate Teams

Solar Companies

Appointment setting and high-volume prospecting.

Political Campaigns

Voter outreach, GOTV, and surge capacity.

Outbound Call Centers

General B2B and B2C outbound sales.

Trusted by Call Centers Nationwide

Insurance, collections, solar, political, and real-estate dial teams run their business on our hosted VICIdial.

We moved off our self-hosted box after one too many 2am outages. HostedVICIdial handled the migration overnight and our drop rate dropped 40% the first week.

Collections Agency Owner
Ohio

The installation team knew VICIdial inside and out. They had our insurance agency dialing in 24 hours with a custom campaign setup we never could have built alone.

Insurance Agency Operations Manager
Texas

Running a political campaign call center means spikes. These guys scale agents up and down same-day and the 24/7 support actually answers the phone.

Call Center Director
Florida

Simple, Predictable Pricing

Pick a plan that fits your call center. Upgrade as you grow.

Starter

$199 /mo

Up to 10 agents

  • Managed hosted VICIdial
  • Shared infrastructure
  • Basic email support
  • Automatic backups
  • Standard security hardening
  • 99.9% uptime SLA
Start with Starter
Most Popular

Professional

$499 /mo

Up to 50 agents

  • Dedicated VICIdial server
  • Priority phone & email support
  • Custom campaign configuration
  • Managed updates & patching
  • Call recording & storage
  • Advanced security hardening
Choose Professional

Enterprise

Custom

Unlimited agents

  • High-availability cluster
  • 24/7 expert SLA support
  • Dedicated account manager
  • Custom integrations (CRM, API)
  • Geo-redundant hosting
  • Compliance assistance (HIPAA/PCI)
Contact Sales
See full hosted VICIdial plans

Frequently Asked Questions

What is hosted VICIdial? +
Hosted VICIdial is a managed version of the open-source VICIdial call center platform, hosted on a cloud server and maintained by a third-party provider. You get all the power of VICIdial without managing servers, updates, or technical issues yourself.
How much does VICIdial hosting cost? +
VICIdial hosting plans at HostedVICIdial.com start at $199 per month. Pricing depends on the number of agents, call volume, and support level required. Contact us for a custom quote.
Do you offer VICIdial installation on my own server? +
Yes. Our VICIdial installation service sets up a fully configured VICIdial system on your VPS, dedicated server, or cloud instance. We handle the full installation, configuration, and testing — you get a production-ready system.
What is VICIdial used for? +
VICIdial is an open-source predictive dialer and call center platform used by insurance agencies, collections companies, real estate offices, solar companies, and political campaign call centers to manage outbound and inbound calling at scale.
Is VICIdial free? +
VICIdial software is free and open-source under the AGPL license. However, running it requires a server, technical setup, and ongoing maintenance. Hosted VICIdial services like HostedVICIdial.com handle all of that for a monthly fee.

Ready to stop fighting your dialer?

Talk to a VICIdial expert today. Free quote, no pressure, no long-term contract.

Get a Free Quote Call (888) 524-5870