VICIdial Pricing — Hosting, Install & Support
Straightforward, published VICIdial pricing. No sales games, no per-agent surprise bills. Pick what you need.
Hosted VICIdial Plans
Transparent monthly pricing. No surprise fees. Switch or cancel anytime.
Starter
$199 /mo
Up to 10 agents
- Managed hosted VICIdial
- Shared infrastructure
- Basic email support
- Automatic backups
- Standard security hardening
- 99.9% uptime SLA
Most Popular
Professional
$499 /mo
Up to 50 agents
- Dedicated VICIdial server
- Priority phone & email support
- Custom campaign configuration
- Managed updates & patching
- Call recording & storage
- Advanced security hardening
Enterprise
Custom
Unlimited agents
- High-availability cluster
- 24/7 expert SLA support
- Dedicated account manager
- Custom integrations (CRM, API)
- Geo-redundant hosting
- Compliance assistance (HIPAA/PCI)
VICIdial Installation Pricing
Single-Server Install
$1,200
One VICIdial server, fully configured, up to 2 SIP trunks, basic campaign, in 24 hours.
Popular
Install + Hardening
$1,800
Everything in single-server, plus advanced security hardening, custom IVR, and 30 days post-install support.
HA Cluster Install
Custom
Multi-server high-availability VICIdial with replicated MySQL and load-balanced web. Quoted per deployment.
Frequently Asked Questions
Is VICIdial software free?
Yes, VICIdial software is free and open-source under the AGPL license. What you pay for with hosted VICIdial is the server, infrastructure, installation, support, and monitoring — not the software itself.
What does VICIdial hosting cost per month?
Hosted VICIdial plans at HostedVICIdial.com start at $199/mo for up to 10 agents, $499/mo for up to 50 agents, and custom enterprise pricing above that.
How much does VICIdial installation cost?
A professional VICIdial installation on a client-owned server typically starts at a one-time $1,200 fixed fee, depending on complexity. Custom integrations are quoted separately.
Are there any hidden fees?
No. Our hosted VICIdial pricing includes server, hosting, patches, backups, and base support. Additional SIP trunks, DIDs, and call-recording storage are the only metered items — and they are priced transparently.
Can I switch plans later?
Yes. All hosted VICIdial plans are month-to-month. Upgrade or downgrade any time with 30 days notice.
Need a custom VICIdial quote?
Share your agent count and carriers. We'll send a fixed-price proposal in one business day.